How to Submit an Order at KoreanBuddies
Are you a fan of Korean skincare, K-pop merchandise, K-fashion, or home goods, but struggle to buy directly from Korean websites? Many Korean online stores don’t offer international shipping, and the language barrier can be a challenge.
That’s where KoreanBuddies comes in — a Korean proxy shopping service that helps you buy from Korean websites and delivers straight to your doorstep, no matter where you live.
This guide will walk you through the entire process of submitting an order with KoreanBuddies, using simple language, so you’ll feel confident shopping from Korea.
1. Create an Account with KoreanBuddies
Before you can start shopping, you’ll need to create an account on the KoreanBuddies website. This is a simple process that requires your basic information such as your name, email address, and preferred currency. Once your account is set up, you’ll be able to access the Order Request Form and submit your shopping requests. Having an account ensures that KoreanBuddies can keep track of your orders, manage shipping details, issue refunds, and provide customer support if needed.
2. Find the Products You Want to Buy
Once you've created your account, the next step is to explore Korean online stores for the products you’d like to buy. KoreanBuddies can assist you in purchasing a wide range of items, from K-pop merchandise and Korean skincare to trendy fashion pieces from popular brands and unique Korean home goods.
Once you’ve found the products you're interested in, copy the link to the product page, or to the page that details the start of any pre-order events. Make sure to check product details such as size, color, and quantity to ensure accuracy before submitting your order request.
If the product you're interested in is a pre-order item, providing the pre-order end date is crucial. You can mention this in the memo section, along with any important details, such as "this product sells out quickly." This helps us prioritize urgent orders and ensures we can schedule your purchase accordingly, making sure you don’t miss out on the item you want.
3. Fill Out Shipping Details, Shipping Method, and Preferred Currency
After you've selected the items you wish to purchase, the next step is to fill out your shipping details on the Order Request Form. This includes entering your full name, shipping address, phone number, and email address. Accuracy is key at this stage, as it ensures there are no issues with the delivery of your package. Double-check all the information you provide, as mistakes in the address or contact details can cause delays or complications during shipping.
In addition to your shipping information, you’ll also need to choose your preferred shipping method. KoreanBuddies offers a variety of shipping options depending on your urgency and budget. The available choices are DHL, EMS, K-Packet (only available to 20 countries), Surface Mail (sea mail), and Domestic Delivery for addresses within Korea.
Along with selecting your shipping method, you’ll be asked to choose your preferred currency. This option determines how you will make the payment for your order. KoreanBuddies accepts payments through PayPal, WiseTransfer, and cryptocurrency. If you prefer to pay with Bitcoin or Ethereum, make sure to mention this in the Special Request section on the final page of the order form. This ensures that KoreanBuddies knows you intend to use cryptocurrency for payment, and they will process your order accordingly.
4. Review Order and Submit
Once you have filled out all the necessary details, selected your shipping method, and indicated your payment preferences, you can review your order summary. After reviewing, simply submit the form. KoreanBuddies will review your order and issue your invoice within 24 hours during office hours (Mon-Fri, 9 AM to 5 PM KST).
5. Receive Product Invoice
After processing your request, KoreanBuddies will calculate the total cost of your order, which includes:
- Item(s) cost
- Domestic shipping from sellers to the KoreanBuddies warehouse
- Service fee: A fee based on your order’s value. Orders under 50 USD with fewer than 3 item categories incur a 5 USD fee, and orders under 100 USD have a minimum fee of 12 USD. For orders above 100 USD, the service fee is 12% of the total value.
The service fee covers item purchasing, transaction handling, and resolving issues like stock availability. Once you receive your invoice, you can amend your order or proceed with payment. For payments in KRW or cryptocurrency (Bitcoin/Ethereum), check the staff message after the invoice is issued for payment details.
6. KoreanBuddies Buys the Items for You
Once your payment is confirmed, KoreanBuddies will purchase the items on your behalf. We’ll communicate with the sellers, ensure your order is accurate, and oversee the shipping process. Our service stands out by helping navigate language barriers and ensuring the products are exactly as requested. We also inspect the items upon arrival at our warehouse, checking for defects, such as wrong items, stains, or damages.
7. Receive Shipping Invoice (International Shipping Cost)
Once your items are received at the KoreanBuddies warehouse, you’ll receive a shipping invoice, along with photos of your items. The invoice will include the international shipping fee, which depends on the size, weight, and shipping method chosen. KoreanBuddies offers various options like EMS, DHL, and Surface Mail, each with different pricing and delivery times. After reviewing the shipping invoice, you can either add more items or proceed with payment, and your order will be shipped!
Before this stage, please note that KoreanBuddies cannot advise on shipping fees as the cost varies significantly based on the size, weight, and dimensions of the package. Without physically having the items on hand, any shipping estimates may be misleading, so we avoid providing them. However, you can refer to our shipping calculator, which uses the exact same rates that will be applied to your shipping invoice. KoreanBuddies does not profit from the shipping fees, so our costs are completely transparent.
8. Your Package is Shipped!
Once your payment is confirmed, KoreanBuddies will ship your items and provide you with a tracking number to monitor the progress of your package. Shipping times may vary based on the shipping method and your location, but KoreanBuddies ensures your order is shipped quickly and securely for a smooth delivery experience.
Conclusion: How to Submit an Order at KoreanBuddies
Shopping from Korean websites is easy with KoreanBuddies. Simply create an account, select your products, fill out shipping and payment details, and review your order. After payment, we’ll purchase your items, communicate with sellers, and inspect the products for quality.
Once received at our warehouse, we’ll send you a shipping invoice with options like EMS, DHL, and Surface Mail. After you approve, we’ll ship your order and provide tracking. KoreanBuddies ensures a transparent, hassle-free experience with no hidden fees.
Visit the KoreanBuddies shop to explore a wide range of Korean products, from skincare to K-pop merchandise and more. Let us make shopping from Korea simple and convenient!